FAQ
Here, we highlight some of the most frequently asked questions
General questions
1-Visit the Website IROONLINE.COM.
2-Select Your Country and click on "Register As Customer".
3-Fill in Your Details accurately
4-You will receive an email with an instructions to change your password.
5-Log In and Start Shopping.
1-Search Function – Enter the part number, product name, or keyword in the search bar to locate specific spare parts.
2-Category-Based Navigation – Browse through organized product categories to find compatible components for your machine model.
3-Product Filtering & Sorting – Use available filters to narrow down your search based on specifications, availability, or relevance.
4-Order History & Reordering – If you’ve purchased a part before, you can easily reorder it from your account’s order history.
5-Customer Support Assistance – If you're unsure about compatibility, you can contact IROONLINE.COM’s support team for expert guidance.
Yes! We can provide you with our e-catalogue, which includes detailed product information and technical specifications. Please contact us to request a copy or access it through our platform.
Question about your order
Yes, we offer shipping against a transport fee. The delivery time depends on the destination and the selected shipping service. If you require express shipping, please contact us to discuss available options and pricing.
Our standard delivery term is FCA Ulricehamn (Free Carrier, Ulricehamn). This means that the buyer is responsible for arranging and covering the cost of transportation from our facility in Ulricehamn.
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